speaker-photo

Norris Clement

Deputy Director, Professional Services, Caribbean Tourism Organization
Norris Clement brings over 27 years of progressive leadership experience across both the public and private sectors, with recognized expertise in human resource development, quality assurance, service standards, business development, and project management.

View biography of Norris Clement.

3:30 pm – 4:30 pm

Oct 7 Wed

Future-Ready Caribbean Tourism: Technology, Talent and Sustainable Transformation

Atlantic Conference Center This panel will explore how Caribbean tourism can prepare for the next phase of transformation by aligning technology, people and sustainability. The discussion will consider the practical adoption of digital tools and artificial intelligence; workforce skills and talent development; organizational readiness and innovation; and the need to ensure that transformation strengthens resilience, competitiveness and sustainability. Panelists will bring perspectives from destination leadership, academia, technology and workforce development, with an emphasis on what tourism organizations can do now to build a more adaptive, productive and future-ready sector.

1:00 pm – 4:00 pm

Oct 5 Mon

Cruise Master Class: Maximizing Destination Value Through Cruise Tourism

Exhibition Center

Runs concurrently with the Board of Directors Meeting

This interactive masterclass will be facilitated by Aquila Center for Cruise Excellence and will provide practical strategies and insights to help destinations maximize the economic benefits of cruise tourism while enhancing visitor experiences and supporting sustainable regional growth.

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