Susan Michael is the Director of Mexico, Caribbean, and Latin American (MCLA) Revenue Management at American Airlines. Her team is responsible for the Pricing and Inventory Management strategies in the MCLA region.
Susan has been with US Airways/American Airlines for 11 years and has held various roles within the Revenue Management department. She has expertise in Forecast and Optimization systems, data science and analytics, and revenue optimization strategies. Susan holds a bachelor’s degree in Economics from New Mexico State University. She enjoys traveling, cooking, and watching sports with her husband and two daughters.